Honouring one's promise

Q: Please advise if this was a valid transaction and if the buyer did anything wrong? A product was on sale, the buyer contacted the seller, a special price was made, there were only 2 products left but they had agreed a price and that the buyer will take it. Delivery address etc was confirmed and that the buyer would do the EFT tomorrow. The seller then emailed last minute to say that the units are sold and he is sorry. 1) Is it permissible for him to do this? The buyer then emailed the head office of the company in the USA with a complaint against the local dealer. The head office must have jacked up the seller, because now he contacted the buyer to go ahead with the sale 2) Was this permissible for the buyer to do, or was this forcing the seller into a sale unwillingly?


1. Since the seller had promised to sell the product to the buyer, he should honour his promise.

2. It is permissible.

And Allah Ta'ala (الله تعالى) knows best.


Answered by:

Mufti Zakaria Makada

Checked & Approved:

Mufti Ebrahim Salejee (Isipingo Beach)